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Industrial Psychology


ATTITUDE 101

ATTITUDE 101 Lowest new price: $1.90
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List price: $9.99
Author: John C. Maxwell

Attitude can make or break you and the people you lead.

Good attitudes on a team do not guarantee its success, but bad attitudes guarantee its ruin. So says New York Times best-selling author and leadership expert John C. Maxwell in this highly practical primer, Attitude 101. Anyone who has tried to lead people with bad attitudes knows the frustration it can bring.

With this concise and reader-friendly guidebook, you can master attitude issues. Learn to:

  • Recognize how individuals' attitudes impact their performance
  • Pinpoint problem feelings, behaviors, and thinking in yourself and others
  • Identify six common attitude problems that undermine teamwork
  • Discover the secret to changing a bad attitude
  • Create new definititons of failure and success that will improve performance
  • Adopt the attitude that helps a leader keep going to the next level

Attitude is contagious!

You want to make sure your team is catching the right one!

As stated in the preface to this concise primer, any weekday edition of The New York Times contains more information than the average person living in 17th-century England was exposed to in a lifetime. In acknowledgement of the modern world's information glut, leadership expert John C. Maxwell has produced Attitude 101, a 99-page companion volume to one of his previous bestsellers, Leadership 101. In this new book, Maxwell examines the importance of attitude in determining a leader's success or failure, the forces that shape a person's attitude, and the seven choices necessary if one is to change his or her attitude. Fans of Maxwell's earlier books will enjoy his pithy advice, and will no doubt look forward to the third and fourth volumes in this series (Relationships 101, Equipping 101), both available in 2004. --David Bombeck

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Drive: The Surprising Truth About What Motivates Us

Drive: The Surprising Truth About What Motivates Us Lowest new price: $14.32
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Author: Daniel H. Pink


Unabridged CDs • 6 CDs, 7 hours

From Daniel H. Pink, the author of the groundbreaking bestseller A Whole New Mind, comes his next big idea book: a paradigm- changing examination of what truly motivates us and how to harness that knowledge to find greater satisfaction in our lives and our work.

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Beyond Reason: Using Emotions as You Negotiate

Beyond Reason: Using Emotions as You Negotiate Lowest new price: $6.88
Lowest used price: $3.68
List price: $16.00
Author: Roger Fisher

In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes. Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation. In Beyond Reason, they show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain.

Let's say you're trying to convince a new employer to sweeten its job offer to you. Or perhaps you're buying or selling a company. Or maybe you're even solving for peace in the Middle East. If any of these scenarios is yours, Roger Fisher, Daniel Shapiro, and their colleagues at the Harvard Negotiation Project have ideas that they would like to share. Fisher's previous book, Getting to Yes, stands today as a seminal work in negotiations theory. Businesspeople in a wide variety of industries have drawn from the book's tips for deal-making and its larger framework for "interest-based negotiation", which focuses on understanding each side's interests and working together to produce proverbial win-win outcomes. In Beyond Reason, Fisher and Shapiro go one step further.

To the authors' credit, they started this new book with a clear understanding of the previous one's chief shortcoming. Though Getting to Yes introduced a powerful paradigm for negotiations, it did not fully address a critical element of most deals: emotions, and the messy human details that can distract from purely rational decision-making. If both negotiators are consistently lucid, fair, and calm, the game has a certain set of rules, but if--as in most situations--the different parties get excited, angry, sad, insulted, and so on, then those rules change. That expanded focus forms the basis for Beyond Reason.

Fisher and Shapiro have structured this latest work around five key emotions which they identify as most critical to productive negotiations. Even though each situation has its own dynamics, they point to appreciation, affiliation, autonomy, status, and role as the most important for making each party comfortable enough to grasp the principles of rationality that maximize the chances for a win-win result.

Critics may deride this book as still too simplistic, too black-and-white, and unappreciative of life's shades of gray. The authors' pragmatic bent comes in the book's final two chapters. One takes readers through the overall process for negotiations--not just the parry-and-thrust of conversations with the other party, but also pre-conversation preparation. It's in this preparatory stage, the authors contend, where a thoughtful consideration of potential emotional dynamics can help prevent later problems. To synthesize many of the lessons they impart, Fisher and Shapiro then close their work by inviting guest commentary from the former President of Ecuador, Jamil Mahuad, who explains how he applied interest-based negotiations theory to highly charged negotiations between his country and Peru, on a border dispute in the late 1990s. It's this kind of real-life application of Fisher and Shapiro's theories that continue to give them relevance. --Peter Han

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The Power of Nice: How to Conquer the Business World With Kindness

The Power of Nice: How to Conquer the Business World With Kindness Lowest new price: $3.73
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Author: Linda Kaplan Thaler

Linda Kaplan Thaler and Robin Koval have moved to the top of the advertising industry by following a simple but powerful philosophy: it pays to be nice. Where so many companies encourage a dog eat dog mentality, the Kaplan Thaler Group has succeeded through chocolate and flowers. In The Power of Nice, through their own experiences and the stories of other people and businesses, they demonstrate why, contrary to conventional wisdom, nice people finish first.

Turning the well-known adage of “Nice Guys Finish Last” on its ear, The Power of Nice shows that “nice” companies have lower employee turnover, lower recruitment costs, and higher productivity. Nice people live longer, are healthier, and make more money. In today’s interconnected world, companies and people with a reputation for cooperation and fair play forge the kind of relationships that lead to bigger and better opportunities, both in business and in life.

Kaplan Thaler and Koval illustrate the surprising power of nice with an array of real-life examples from the business arena as well as from their personal lives. Most important, they present a plan of action covering everything from creating a positive impression to sweetening the pot to turning enemies into allies. Filled with inspiration and suggestions on how to supercharge your career and expand your reach in the workplace, The Power of Nice will transform how you live and work.

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Emotional Intelligence at Work: The Untapped Edge for Success

Emotional Intelligence at Work: The Untapped Edge for Success Lowest new price: $5.35
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Author: Hendrie Weisinger Ph.D.

Access an Untapped Source of Success
At long last, a book directed to the working world that acknowledges and demonstrates how managing our emotions and dealing with the feelings of others increases the bottom line. Practical, practical, practical!
--Rita McGlone, assistant director of executive education, The Wharton School of Business
Experts now acknowledge that emotional intelligence (EI) is perhaps the most crucial determinant of success in the workplace. And unlike IQ or other traditional measures of intelligence, EI can be developed and dramatically increased. This unprecedented book demonstrates how to master the core competencies of EI, abilities that include self-motivation, high self-awareness, mood management, and emotional mentoring. In addition, it includes scores of real-world examples and dozens of practical exercises that accelerate the process, along with step-by-step approaches to mastering a variety of EI techniques.

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Industrial/Organizational Psychology

Industrial/Organizational Psychology Lowest new price: $70.00
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List price: $279.95
Author: Michael G. Aamodt

Striking a balance between research, theory, and application, the sixth edition of INDUSTRIAL/ORGANIZATIONAL PSYCHOLOGY: AN APPLIED APPROACH prepares readers for their future careers through a combination of scholarship, humor, case studies, and practical applications. Readers will see the relevance of industrial/organizational psychology their everyday lives through such practical applications as how to write a resume, survive an employment interview, write a job description, create a performance appraisal instrument, and motivate employees. Charts and tables simplify such complicated issues as employment law, job satisfaction, work motivation and leadership.

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Industrial and Organizational Psychology: Research and Practice

Industrial and Organizational Psychology: Research and Practice Lowest new price: $89.99
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Author: Paul E. Spector

The field of industrial and organizational psychology continues to see attention and growth and has become one of the major applied specialties in the study of psychology. Since findings from research in this field are relevant to everyone who has held a job, and the field has developed proven methods that businesses and organizations need, industrial and organizational psychology is an excellent demonstration of how society can benefit from the study of psychology.

The 6th Edition of Industrial and Organizational Psychology incorporates all new and updated literature that has been written on the topic since the 5th edition. Spector's goal is to provide an overview and comprehensive understanding of organizational psychology. Each of the major areas that comprise industrial and organizational psychology is covered in five parts: introduction to the discipline; assessment of jobs, performance, and people; selecting and training employees; the individual and the organization; and the social context of work.

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Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work

Working With You is Killing Me: Freeing Yourself from Emotional Traps at Work Lowest new price: $2.25
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Author: Katherine Crowley

Two well-respected management experts deliver an authoritative manual that provides valuable insights for turning conflicts in the workplace into productive working relationships.

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Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations

Culture's Consequences: Comparing Values, Behaviors, Institutions and Organizations Across Nations Lowest new price: $69.60
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Author: Geert Hofstede

Geert Hofstede has completely rewritten, revised and updated Culture's Consequences for the twenty-first century, he has broadened the book's cross-disciplinary appeal, expanded the coverage of countries examined from 40 to more than 50, reformulated his arguments and a large amount of new literature has been included. The book is structured around five major dimensions: power distance; uncertainty avoidance; individualism versus collectivism; masculinity versus femininity; and long term versus short-term orientation.

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Interpersonal Skills in Organizations

Interpersonal Skills in Organizations Lowest new price: $110.00
Lowest used price: $60.00
Author: Suzanne de Janasz
Brand: NA

Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personal and managerial success in organizations today. Exploding with exercises, cases, and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructors’ preferences and students’ needs. The emphasis in this edition focuses on making the text more current along with making the text pedagogically effective for students and instructors.

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