Manufacturer | Polycom |
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Brand | Polycom |
Item Weight | 1.14 pounds |
Product Dimensions | 18 x 4 x 12 inches |
Item model number | 2200-30900-025 |
Batteries | 1 Lithium Ion batteries required. |
Is Discontinued By Manufacturer | No |
Color | Black Gray, Black |
Material Type | Plastic |
Number of Items | 1 |
Manufacturer Part Number | 2200-30900-025 |
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Ships from: Amazon Sold by: GeckoDeals22
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Ships from: Off The Hook Solution Sold by: Off The Hook Solution
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85% positive over last 12 months
Polycom SoundStation IP 5000 PoE Only (Power Supply Not Included)
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
Learn more about free returns.- Go to your orders and start the return
- Select the return method
- Ship it!
Purchase options and add-ons
Brand | Polycom |
Color | Black Gray, Black |
Number of Batteries | 1 Lithium Ion batteries required. |
Material | Plastic |
Power Source | Corded Electric |
Dialer Type | Single Keypad |
Item Dimensions LxWxH | 18 x 4 x 12 inches |
Answering System Type | Digital |
Item Weight | 1.14 Pounds |
Compatible Devices | Polycom |
About this item
- Ideal For: A Session Initiation Protocol (SIP) - used for initiating, maintaining, and terminating real-time sessions that include voice, video and messaging applications - Best used in small conference rooms and in executive offices.
- Life-Like Call Clarity: Reduces listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. Delivers high-fidelity audio capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there.
- HD Voice: Delivers high-fidelity audio up to 7kHz, for conference calls that sound as natural as being there.
- Other Features: Local feature-rich GUI, Time and date display, Corporate Directory Access (search, dial, save to local directory), Convenient volume adjustment keys, User-configurable contact directory and call history (missed, placed, and received), Customizable call progress tones, & Wav file support for call progress tones.
- Compatibility: Warranty - 1 year. Product ships with - Conference Phone Console, 25 foot Ethernet cable & Quick Start Guide. Power - IEEE 802.3af Power over Ethernet (built in), Optional external universal AC power supply kit: 100-240V, 0.4A, 48V/19W.
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Product Description
Poly SoundStation IP 5000
SIP conference phone for use in small conference rooms & executive offices (Power supply not included)
Product Information
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Life-Like Call ClarityReduces listener fatigue by turning ordinary conference calls into crystal-clear interactive conversations. Delivers high-fidelity audio capturing both the deeper lows and higher frequencies of the human voice for conference calls that sound as natural as being there. |
HD VoiceDelivers high-fidelity audio up to 7kHz, for conference calls that sound as natural as being there. |
Other FeaturesLocal feature-rich GUI, Time and date display, Corporate Directory Access (search, dial, save to local directory), Convenient volume adjustment keys, User-configurable contact directory and call history (missed, placed, and received), Customizable call progress tones, & Wav file support for call progress tones. |
CompatibilityWorks with leading open SIP call control platforms and Unified Communications as a Service (UCaaS) providers. |
Use Cases
In the Conference Room:
For use in huddle and small conference rooms.
Poly Innovation
Poly creates premium audio and video products so you can have your best meeting -- anywhere, anytime, every time. Our headsets, video and audio-conferencing products, desk phones, analytics software and services are beautifully designed and engineered to connect people with incredible clarity. They're pro-grade, easy to use and work seamlessly with all the best video and audio conferencing services. With Poly (Plantronics, Inc. – formerly Plantronics and Polycom), you'll do more than just show up, you'll stand out.
Compare with similar items
This Item Polycom SoundStation IP 5000 PoE Only (Power Supply Not Included) | Recommendations | dummy | dummy | dummy | |
Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | Try again! Added to Cart | |
Price | -7% $129.99$129.99 Typical: $140.00 | $38.50$38.50 | $539.00$539.00 | $130.00$130.00 | $186.95$186.95 |
Delivery | Get it as soon as Monday, Apr 1 | Get it Apr 2 - 3 | Get it Apr 2 - 8 | Get it as soon as Monday, Apr 1 | Get it Mar 29 - Apr 2 |
Customer Ratings | |||||
Sold By | GeckoDeals22 | Off The Hook Solution | AWHS Fulfillment | Veteran Product Sales | Technology Today |
telephone type | — | Corded | 1 | — | Conference |
dialer type | Single Keypad | Single Keypad | Single Keypad | Single Keypad | Single Keypad |
power source | Corded Electric | Corded Electric | Corded Electric | Corded Electric | Corded Electric |
material | Plastic | Plastic | 1 | Plastic | — |
answering system | Digital | Digital | Digital | Digital | Digital |
conf. call capability | 3 way | 3 way | 5 way | 3 way | 3 way |
multiline operation | Multi-Line Operation | Multi-Line Operation | — | Multi-Line Operation | — |
caller identification | ✗ | ✓ | ✓ | ✗ | ✗ |
phone talk time | 8 hours | — | — | 8 hours | 0 hours |
weight | 1.14 pounds | 0.01 pounds | 5 pounds | 800 grams | 985 grams |
Product information
Technical Details
Additional Information
ASIN | B003QXGWM8 |
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Customer Reviews |
4.0 out of 5 stars |
Best Sellers Rank | #162,075 in Office Products (See Top 100 in Office Products) #321 in VoIP Phones |
Date First Available | April 17, 2010 |
Warranty & Support
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What's in the box
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, sound quality, and build quality of the landline phone. For example, they mention that it works great for every day conference calls, the speaker is loud and clear, and that it picks up normal-volume voices very clearly. That said, some like the appearance, and business features of the phone. That being said, opinions are mixed on the ease of configuration.
AI-generated from the text of customer reviews
Customers are satisfied with the performance of the phone. They mention that it works well, is flawless, and is easy to set up. Some say that it's a great basic conference phone and an IP phone for small conference rooms.
"...but once we got it working, its flawless...." Read more
"...This phone is solid, with well thought out design features and great performance...." Read more
"Classic Polycom Speakerphone works fine for our needs. We needed something to support our cloud-based VOIP phone service and this works great...." Read more
"Works as advertised and is a good conference phone; however I must warn you all that this is not a very straight-forward product, thus my 2-star..." Read more
Customers are mixed about the ease of configuration of the landline phone. Some mention it's very easy to configure, with simple POE supply, and the configuration website works well. However, others say that it'd be a bit of a pain to configure with Phone.com, SIP configuration is a little more difficult than a typical VOIP device, and that the phone comes with absolutely zero instructions on how to set it up.
"...Setting it up is easy enough of you have other VOIP devices. We input our provision server when booting up and it takes care of the rest...." Read more
"...The configuration website works very well. Sound quality is great!" Read more
"Bit of a pain to configure with Phone.com (not necessarily the fault of Polycom but figure its the nature of a device like this) but once we got it..." Read more
"...adopted the cloud based phone system RingCentral, and the setup for that was very easy...." Read more
Customers like the sound quality of the landline phone. They mention it has excellent audio, the speaker is loud, and clear, and it picks up normal-volume voices very clearly. Some say that the phone is a great speaker phone for office conference calls, and that it pick ups conversations even at a relaxed level.
"...The phone picks up normal-volume voices very clearly from every position at the table, although the people at the heads of the table need to be sure..." Read more
"...Very good sound quality, good for a group of 10 at least and very well constructed...." Read more
"...The speaker is loud and clear, the microphones are positioned well and pickup all persons speaking around a 10 man conference room table...." Read more
"...The configuration website works very well. Sound quality is great!" Read more
Customers are satisfied with the quality of the landline phone. They mention that the build quality is great, the sound quality is excellent, and the phone is solid. Some say that the phone works and is reliable. Overall, most are happy with their purchase and recommend it to others.
"...Very good sound quality, good for a group of 10 at least and very well constructed...." Read more
"...This phone is solid, with well thought out design features and great performance...." Read more
"...Polycom sets the bar high for office phone products. It’s built like a tank, and seems to have enough microphone sensors where a group of 10 of us..." Read more
"This PoE conference phone works great and feels high-quality...." Read more
Customers appreciate the value of the landline phone. They say it's a great buy and good value for the price.
"...Recommend highly for any small business needing a reasonably priced conference phone with VOiP." Read more
"Good inexpensive & basic conference room phone...." Read more
"This is a very reasonably priced upgrade from our analog phone that provides a much higher level of sound. The design is streamlined and easy to use." Read more
"Expensive, Works well. Wish I could have found a cheaper solution" Read more
Customers are satisfied with the appearance of the landline phone. They mention it has a neat look, well thought out design features, and a streamlined design. Some say that the speaker is loud and clear.
"...This phone is solid, with well thought out design features and great performance...." Read more
"Very nice speaker phones. Using them on FreePBX system and they work just great" Read more
"...The design is streamlined and easy to use." Read more
"nice unit .. was NOT SIP or VOIP ... was analog .. liked it .. but not what i needed" Read more
Customers like the business of the landline phone. They say it's the best conference phone for smaller rooms, great for small business, and a good inexpensive basic conference room phone.
"Awesome product that is perfect for our smaller conference room. It was easy to set up and working in no time...." Read more
"Good inexpensive & basic conference room phone...." Read more
"Perfect for a smaller conference room..." Read more
"Best conference phone for smaller rooms...." Read more
Customers dislike the firmware of the landline phone. They mention that the upgrade process is hard and painful. They also say that there is no way to update the software on the phone.
"...There is no way to update the software on the phone or program it or use it if the ethernet port is bad...." Read more
"...In closing, I would buy this phone all day. Even with the firmware upgrade problems...." Read more
"...It didn't go from the current version to the newest, it had to do each individual update...." Read more
"...before we could set it up on the phone system, and the update process is way harder than it should be." Read more
Reviews with images
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Top reviews from the United States
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This phone is power-over-ethernet (PoE) only and has no direct A/C adapter plugin port (I found out the hard way that the 48v adapters like this are of no use: Polycom Compliant 48v Universal Power Supply (OEM) )
Instead, if you don't have a PoE system, you need an adapter that "injects" power into the ethernet cable. I bought this inexpensive device and it works great: Plusource Networks Universal 48v Wall Plug POE Injector for Most Cisco / Polycom / Aastra Phones (I posted a review for that part as well if you want more info)
Finally, we run this on a Microsoft Lync/Skype for Business system. Our provider handles the provisioning so all we had to do was plug it in to the network, click through the menu to find the IP address and give it to the tech over the phone. Unfortunately I can't speak to the setup on any other VOIP system.
Setting it up is easy enough of you have other VOIP devices. We input our provision server when booting up and it takes care of the rest.
NOTE - this version is the POE one and does not contain an external power supply.
This phone is not meant for large conference room. It doesn't have the microphone distance to support larger rooms. If you have larger conference room, consider the Polycom SoundStation IP 6000 without Power Supply (again this has no power supply, they offer a power supply version though) - I have a few of those purchased as well and really like them.
Unfortunately, because we were doing construction on the conference room, by the time I unboxed the item, it was outside the return window and could get no remedy from Amazon or the Prime Seller. It has taken me 2 months working with Polycom to get an RMA so this device can get replaced under the manufacturer's 1 year warranty. One of the reasons? the device had already been registered in Europe...so it was not new as advertised.
I will send back the broken device to Polycom and they will send me a replacement...and because I bought a too-good-to-be-true deal, it will have taken nearly 6 months to get a working phone. I've learned my lesson...I will simply buy pre-provisioned from my VoIP provider and leave the bazaar junk dealers to their own devices.
Top reviews from other countries
El único pero es el costo del inyector POE, pero es compatible con otros mas económicos y de mismas características.
Das Gerät funktioniert einwandfrei und ist in der Bedienung selbsterklärend.