$37.52

FREE delivery Wednesday, April 24. Details

In Stock

$$37.52 () Includes selected options. Includes initial monthly payment and selected options. Details

Enhancements you chose aren't available for this seller. Details

${cardName} not available for the seller you chose

${cardName} unavailable for quantities greater than ${maxQuantity}.

Ships from

Warrantech

Ships from

Warrantech

Sold by

Warrantech

Sold by

Warrantech

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

Returns

Eligible for Return, Refund or Replacement within 30 days of receipt

This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. You may receive a partial or no refund on used, damaged or materially different returns.

Read full return policy

Payment

Secure transaction

Payment

Secure transaction

We work hard to protect your security and privacy. Our payment security system encrypts your information during transmission. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. Learn more

Details

Image Unavailable

Image not available for
Color:

To view this video download Flash Player

4- Year Desktop Protection Plan ($600-$700)

Brand: SMARTGUARD

3.8 89 ratings

| Search this page

$37.52

Eligible for Return, Refund or Replacement within 30 days of receipt

{"desktop_buybox_group_1":[{"displayPrice":"$37.52","priceAmount":37.52,"currencySymbol":"$","integerValue":"37","decimalSeparator":".","fractionalValue":"52","symbolPosition":"left","hasSpace":false,"showFractionalPartIfEmpty":true,"offerListingId":"ZcKRI6r61PZUMJ%2BP%2BAG45eLLlOX4dxv98UKtZ2xQfb22DJcnEEARsOZrxpHCsuk8BoaPhHw%2F%2BAlx9MLqE5FcT1uSFJNVM90R5g9ar%2FYkdO7OdV7oX5ecrwgKu9CalIR%2FrdKHmwE9Xobnj1Zzm%2FCYdVHYt%2B0nUIXjnyGTS1uRDr%2BQ7kBxDEPQYA%3D%3D","locale":"en-US","buyingOptionType":"NEW","aapiBuyingOptionIndex":0}]}

Purchase options and add-ons

Provides nationwide repair support.
Includes power surge coverage beginning day 1. Parts and labor coverage for mechanical and electrical failures begins AFTER your product’s manufacturer warranty expires, typically 1 year from purchase date as per the terms and conditions found on the protection plan product page.
Coverage and claim limits apply. See protection plan details below by clicking on the "Warranty"link.
If a covered repair cannot be completed, you will be reimbursed with an Amazon gift card for up to the amount of your original product purchase price.

Report an issue with this product or seller

Product information

Manufacturer

Warrantech

ASIN

B00CUOAW16

Country of Origin

USA

Item model number

AMZODK4<700

Customer Reviews

3.8 89 ratings

3.8 out of 5 stars

Is Discontinued By Manufacturer

Date First Available

May 17, 2013

Warranty & Support

Product Warranty: For warranty information about this product, please click here

Feedback

Would you like to tell us about a lower price?

Product Description

SmartGuard 4- Year Desktop Protection Plan (600-700)

SmartGuard Protection Plan

What does a SmartGuard plan include?

About SmartGuard Coverage

Looking for specific info?

Customer reviews

3.8 out of 5

89 global ratings

How customer reviews and ratings work

Customers say

Customers like the quality of the computer, saying it's a good product. Opinions are mixed on the value.

AI-generated from the text of customer reviews

4 customers mention4 positive0 negative

Customers are satisfied with the quality of the computer. They mention that it is a good product and doesn't have issues.

"Didn`t use it but i feel safe still having it. Happy to see that Dell is pretty good and it doesn't have issues." Read more

"Have not had to use it, but it reads like a good product. You never know what can happen with a computer, spend the money now not later." Read more

"Very good." Read more

"Great product and customer service!..." Read more

6 customers mention4 positive2 negative

Customers are mixed about the value of the computer. Some mention it's well worth the price, has an affordable extra warranty, and is one of the lowest cost protection plans in the $600-$700 range. Others say it'll be a waste of money.

"...That being said, this is probably one of the lowest cost protection plans I have seen in the $600-$700 product range...." Read more

"I will see how well this is by other reviews it's a waste of money. Wish I would have read reviews before purchase" Read more

"well worth the price. Of course the real test is when something actually breaks that needs this coverage...." Read more

"Affordable Extra Warranty..." Read more

Sort reviews by

Top reviews from the United States

There was a problem filtering reviews right now. Please try again later.

Mark C

Great product and customer service!

Reviewed in the United States on February 19, 2014

Verified Purchase

I love the security of having a 4 year protection plan on a new PC. realistically I hope to never need it. My only experience so far has been with a simple return/upgrade. I returned a less expensive box for a newer one. The transition was smooth and professional. They communicated well. Thank you.

2 people found this helpful

Helpful

Andrew

Not a full review.

Reviewed in the United States on December 14, 2013

Verified Purchase

Since I have not used this product yet (well, hopefully I won't have to at all) I can only really review this based on the service agreement, the product pricing and the short interaction I had with this company. That being said, this is probably one of the lowest cost protection plans I have seen in the $600-$700 product range. Honestly, the price is the main reason I decided to purchase this protection plan for my $700 PC.

The interaction I had with the company was basically about switching the plan from one PC to another of the same kind. The original PC I received from Amazon was unfortunately damaged during shipping, and I therefore had to return the original and receive another from the manufacturer. When I emailed the SmartGuard people they responded within 24 hours, and assured me the plan would automatically switch over to the new PC. So the quick response and good news was certainly nice.

I would like to say that you should really look at the service agreement before purchasing this product. Oddly enough, this service agreement does not appear directly on the product detail page. The agreement has a pretty extensive "What is not covered" section that includes the typical riot, nuclear radiation, "Acts of God" section all the way to what you probably WOULD expect them to cover, such as damage from electrical surges or computer viruses.

Again, I have not used this service and therefore this is just a review based on my knowledge of it as of this time. If I do end up filing a claim, I will of course update this review.

3 people found this helpful

Helpful

Jalex

Refunded ALL my money when I returned Acer desktop in under 2 months

Reviewed in the United States on February 1, 2018

Verified Purchase

When the Acer desktop I had broke within 60 days of buying it, I returned the computer
SmartGuard refunded ALL of my money!!! So happy! WIll use again!

Helpful

Gronk

my bad. I register and end up waiting a few ...

Reviewed in the United States on March 6, 2017

Verified Purchase

So here I am 3 years later and my PC which I purchased this warranty for is down. I call in and find out I need to register first. OK. I register and end up waiting a few days and file my repair order. Wait a week and no contact. Call back told I should be contacted in a few days. 1 week later I call back. I'm told I'll be contacted in a day or 2 and that a replacement is being processed, supposedly I will be getting a MasterCard in the amount I originally paid for my pc. Wow that sounds amazing; unbelievable company right? 1 week later no contact so I call. I'm told no, I won't be getting a replacement. The person who told me that is wrong and probably needs to be retrained; they are in the process of training new employees for the summer. Immediately I am given a number to call for troubleshooting. I call troubleshooting. I'm told that I'll get an email with a shipping label to send in my pc for repair. Not my favorite solution, but certainly an acceptable one. At this point I am frustrated because my claim was filed on 2-17-2017 and today is 3-6-2017. Why on earth wasn't i gotten to troubleshooting in the first few days. I call back to speak to a supervisor, not so much from being angry, but wanting to help them sort out a pathetically poor customer service experience. I'm on hold for 15 minutes and finally give up. Hopefully the rest of my experience will be better and if it is I will report as much. If it gets any worse, not sure what I will do. This is probably the reason I rarely purchase extended warranties.

6 people found this helpful

Helpful

D. Wayne Harbison

I haven't had a need to use it, so ...

Reviewed in the United States on April 12, 2016

Verified Purchase

I haven't had a need to use it, so I can't say much about it. This is the kind of thing that you hope you never have to use.

Helpful

D. Mckinzie

Check carefully before buying

Reviewed in the United States on August 24, 2013

Verified Purchase

I cannot say how well the coverage works because I ended up returning it. But that's where the "beware" comes in. If you are buying this plan for a business or for business work, you need to check with the smart guard people. The business where I work ordered a computer, programs and the smart guard plan using my account and when I contacted the smart guard people about something and mentioned that, they informed me that smart guard doesn't provide protection plans for business computers, only individuals' computers. They insisted that I initiate a return request and they refunded my money. So, you need to check before you buy if you're buying it for business, because you might not be covered.

22 people found this helpful

Helpful

Gmac

A must for a computer purchase.

Reviewed in the United States on November 8, 2015

Verified Purchase

I bought this to protect my new Lenovo 3 in 1 touchscreen computer.. haven't had to use it yet but i feel safe with my computer should anything go wrong.

Helpful

William Claywell

... how well this is by other reviews it's a waste of money

Reviewed in the United States on November 4, 2016

Verified Purchase

I will see how well this is by other reviews it's a waste of money. Wish I would have read reviews before purchase

5 people found this helpful

Helpful