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Canon Office Products MX472 Wireless Office All-in-One Printer
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Purchase options and add-ons
Brand | Canon |
Connectivity Technology | Wi-Fi |
Printing Technology | Inkjet |
Special Feature | Auto-Document Feeder |
Color | Black |
Model Name | iPod touch |
Printer Output | Color |
Maximum Print Speed (Color) | 5 ppm |
Max Printspeed Monochrome | 10 ppm |
Item Weight | 18.4 Pounds |
About this item
- Enjoy new levels of printing convenience utilizing features such as Air Print and Google Cloud Print
- The Automatic Document Feeder holds 30 sheets making it easier to copy, scan or fax multiple page documents
- Fast Front enables you to quickly and easily change ink and add paper all from the front of the printer
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Important information
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From the manufacturer
Canon MX472 Wireless All-In-One Inkjet Printer
Overview
Maximize your daily efficiency with the PIXMA MX472 Wireless Office All-In-One Printer. The PIXMA MX472 excels in connectivity. With Google Cloud Print and AirPrint, you can print wirelessly from your compatible smartphone or tablet from virtually anywhere around the office. It’s loaded with timesaving features, as well, including an automatic document feeder which holds up to 30 sheets. And when it comes time to change ink or add paper, the FastFront feature makes it quick and easy—right at the front of the printer! Plus, the optional XL or XXL pigment black ink cartridges mean you can print longer before having to replace your cartridges.
USB 2.0 Hi-Speed
Plug the cable into your PC for a super-fast connection for your data transfers.
Built-In Wireless
Print and scan wirelessly from any Wi-Fi enabled computer around the house.(1)
AirPrint
Take advantage of Wi-Fi connectivity and print what you see on your compatible iPad, iPhone or iPod touch to a compatible Canon PIXMA Wireless All-in-One.
Canon PRINT app
The Canon PRINT app easily lets you print and scan photos or documents from your compatible mobile device.
High Resolution
4800 x 1200 maximum color dpi(3) produces incredible quality and detail in both your business documents and photos.
Color Cartridge System
Integrates the FINE print head and ink into one compact unit for easy replacement.
Borderless Printing
Print a borderless, 4-inch x 6-inch photo in approximately 21 seconds.(6)
FINE
Features Full-photolithography Inkjet Nozzle Engineering (FINE) with a patented print head firing ink droplets as small as 2pl.
Canon MX472 Wireless All-In-One Inkjet Printer | Canon MX452 Wireless All-In-One Inkjet Printer | Canon MX922 Wireless All-In-One Inkjet Printer | |
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Customer Reviews |
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ISO Print Speed (8,9) (up to) | 4 x 6-Inch Borderless Photo: 21 seconds Black: 10.0 ipm Color: 9.7 ipm | 4 x 6-Inch Borderless Photo: 21 seconds Black: 15.0 ipm Color: 9.7 ipm | 4 x 6-Inch Borderless Photo: 21 seconds Black: 15.0 ipm Color: 10.0 ipm |
Print Resolution(4) (up to) | Black: 600 x 600 dpi Color: 9600 x 2400 dpi | Black: 600 x 600 dpi Color: 9600 x 2400 dpi | Black: 600 x 600 dpi Color: 9600 x 2400 dpi |
Sheet Capacity | Lower Cassette: 250 Sheets Plain Paper Upper Cassette: 20 Sheets Photo Paper 4 x 6 inches or 10 Sheets Photo Paper 5 x 7 inches ADF: 35 sheets | Lower Cassette: 250 Sheets Plain Paper Upper Cassette: 20 Sheets Photo Paper 4 x 6 inches or 10 Sheets Photo Paper 5 x 7 inches ADF: 35 sheets | Lower Cassette: 250 Sheets Plain Paper Upper Cassette: 20 Sheets Photo Paper 4 x 6 inches or 10 Sheets Photo Paper 5 x 7 inches ADF: 35 sheets |
Advanced Media Handling | ✓ | ✓ | ✓ |
LCD Display | 3.0-Inch LCD Display | ||
Connectivity | AirPrint(2), Mobile Device Printing(5) | AirPrint(2), Mobile Device Printing(5) | AirPrint(2), Mobile Device Printing(5) |
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1. AirPrint functionality requires an iPad, iPhone 3GS or later, or iPod touch 3rd generation or later device running iOS 4.2 or later, and an AirPrint-enabled printer connected to the same network as your iOS device. A printer connected to the USB port of your Mac, PC, AirPort Base Station, or Time Capsule is not supported. 2. Requires an Internet connection and Google account. Subject to Google Terms of Service. Certain exceptions may apply. 3. Resolution may vary based on printer driver setting. Color ink droplets can be placed with a horizontal pitch of 1/4800 inch at minimum. 4. ISO/IEC 24734, 24735 define the default print and copy speed measurement methods. Print speeds are the averages of ESAT in Office Category Test for the default simplex mode, ISO/IEC 24734, excluding time to print the first set. Copy speed is the average of FCOT, ISO/IEC 24735 Annex D. ADF copy speed is the average of ESAT in General Performance Test for the default simplex mode, ISO/IEC 24735, excluding time to copy the first set. See our website for additional details. 5. Photo print speeds are based on the standard mode driver setting using photo test pattern(s) and select Canon Photo Paper. Print speed is measured as soon as first page begins to feed into printer and will vary depending on system configuration, interface, software, document complexity, print mode, types of paper used, and page coverage. See our website for additional information. |
6. Optical resolution is a measure of maximum hardware sampling resolution, based on ISO 14473 standard. 7. To install using Windows OS, .NET Framework 4 is required. Compatible still image formats are PDF (created using Canon PDF Creator only), JPEG (Exif), TIFF, and PNG. Compatible video formats are MOV (from select Canon digital cameras only) and MP4 (from select Canon digital camcorders only). 8. CREATIVE PARK PREMIUM is a premium content service available exclusively to users only when all of the colors of genuine Canon inks and all of the software that came with the printer are properly installed. 9. For network users, Auto Scan Mode is only available when scanning at a computer using MP Navigator EX software and selecting the 1-click feature then 'Save to PC'. 10. Wireless printing requires a working Ethernet network with wireless 802.11b/g or n capability. Wireless performance may vary based on terrain and distance between the printer and wireless network clients. 11. Requires an Internet connection and the Canon Print app, available for free on the App Store and at Google Play. Compatible with iPad, iPhone 3GS or later, and iPod touch 3rd generation or later devices running iOS 5.1 or later, and Android mobile devices running Android 2.3 or later. Your device must be connected to the same working network with wireless 802.11 b/g/n capability as your printer. For users of compatible Apple mobile devices, document printing requires Apple AirPrint, which requires an AirPrint-enabled printer connected to the same network as your iOS device. A printer connected to the USB port of your Mac, PC, AirPort Base station, or Time Capsule is not supported. |
12. Envelopes and High Resolution Paper are NOT supported for borderless printing. 13. 'Full HD Movie Print' is available from 'MOV' and 'MP4' movie files created by select Canon EOS Digital SLRs, PowerShot, and VIXIA digital cameras and camcorders. Requires PC or Mac with Intel processor and Canon ZoomBrowser EX 6.5 or later or Canon ImageBrowser 6.5 or later for 'MOV' files, or Canon ImageBrowser EX 1.0 or later for 'MOV' or 'MP4' files. Print quality is determined by the video resolution. Function does not upscale video resolution. 14. The Public Switched Telephone Network currently supports fax modem speeds of 28.8 Kbps or lower, depending on telephone line conditions. Sending and receiving fax machines need to conform to ITU-T v.34 guidelines. 15. Black and white document fax transmission speed is based on default setting using ITU-T No.1 chart. Color document fax transmission speed is based on default setting using Canon Color Fax Test Sheet. Actual transmission speed may vary depending on document complexity, fax setting at receiving end, and line conditions etc. 16. Page count is based on ITU-T No.1 chart or Canon FAX Standard Chart No.1. 17. System requirements vary by application. For Mac OS, an Internet connection is required during software installation. For Windows OS, .NET Framework 4 is required to install My Image Garden, Quick Menu, and Easy-WebPrint EX software. |
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Price | $529.99$529.99 | -9% $299.00$299.00 List: $329.99 | -35% $149.00$149.00 List: $229.99 | -29% $499.00$499.00 List: $699.99 | -15% $425.99$425.99 List: $499.99 | -19% $129.99$129.99 List: $159.99 |
Delivery | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it as soon as Tuesday, Mar 26 | Get it Mar 27 - 29 | Get it as soon as Tuesday, Mar 26 |
Customer Ratings | ||||||
Print Quality | 4.2 | 4.4 | 4.1 | 4.0 | 4.3 | 4.1 |
Value for money | — | 4.0 | 4.1 | 3.6 | 3.7 | 3.7 |
Touch Screen | — | 2.9 | 3.2 | 3.8 | 4.0 | 3.9 |
Tech Support | 3.5 | 3.2 | 3.3 | 2.7 | — | — |
Easy to use | — | — | — | 4.0 | 5.0 | 4.1 |
Sold By | Essential-Buys | Amazon.com | Amazon.com | Amazon.com | The Old Mill (S/N Recorded) | Amazon.com |
printer output | Color | Color | Color | Color | Color | Color |
printer technology | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet | Inkjet |
paper size | 4 inch x 6 | 3.5 x 3.5, 4 x 6, 5 x 5, 5 x 7, 7 x 10, 8 x 10, 8.5 x 11, 8.5 x 14, U.S. #10, DL, CS, Monarch, Card Size | 3.5” x 3.5” (Square), 4” x 6”, 5” x 5” (Square), 5” x 7”, 7” x 10”, 8” x 10”, Letter (8.5” x 11”), A4, A5, A6, B5, Legal (8.5” x 14”), U.S. #10 Envelopes, Card Size (91 mm x 55 mm), Custom size (width 2.1–8.5 in, length 3.5–47.2 in) | 8.5 x 14, 8.5 x 11 | 4” x 6”, 5” x 5”, 5” x 7”, 7” x 10”, 8” x 10”, 8.5” x 11”,8.5” x 14” | 8.5 x 11, 8.5 x 14 |
print media type | envelopes, glossy photo paper, paper plain | glossy photo paper | glossy photo paper | paper plain | glossy photo paper, paper plain | paper plain |
max input sheets | 30 | 50 | — | 350 | 35 | 150 |
connectivity tech | Wi-Fi | USB, Wi-Fi | Wi-Fi, USB | Wireless, USB, Networkable | wired, wireless | wired, wireless |
Product Description
Maximize your daily efficiency with the PIXMA MX472 Wireless Office All-In-One Printer. The PIXMA MX472 excels in connectivity. With Google Cloud Print and Air Print, you can print wirelessly from your compatible smartphone or tablet from virtually anywhere around the office. It's loaded with timesaving features as well, including an automatic document feeder which holds up to 30 sheets. And when it comes time to change ink or add paper, the Fast Front feature makes it quick and easy-right at the front of the printer! Plus, the optional XL or XXL pigment black ink cartridges mean you can print longer before having to replace your cartridges.;;Another great feature of the PIXMA MX472 is My Image Garden software. My Image Garden puts all your favorite printing features, such as Special Filters and full HD Movie Print, in one convenient software application. It helps you organize your photos with calendar view and facial recognition.
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Product information
Product Dimensions | 18.1 x 15.2 x 7.9 inches |
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Item Weight | 18.4 pounds |
ASIN | B00HM0IV98 |
Item model number | MX472 |
Customer Reviews |
4.1 out of 5 stars |
Best Sellers Rank | #397,424 in Office Products (See Top 100 in Office Products) #342 in Ink Tank Printers |
Is Discontinued By Manufacturer | No |
Date First Available | January 7, 2014 |
Manufacturer | Canon USA Inc. |
Item Weight | 18.4 Pounds |
Max Input Sheet Capacity | 30 |
Sheet Size | 4 inch x 6 Inches |
Wattage | 18 watts |
Warranty & Support
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the value of the printer. They say it's a solid product for the price. They also like the quality, performance, and color. However, some customers are not happy with the size of the product. They mention that it'd take up more front space, and the software package is pretty large. Customers disagree on scanning, wireless connectivity, and ease of use.
AI-generated from the text of customer reviews
Customers like the quality of the printer. They say that it does a great job of printing and copying, and is an excellent printer/copier/fax/scanner for the price. Some mention that the printing function is awesome, and the scanning is great. Overall, most are satisfied with the quality and functionality of the product.
"...I like how easy it is to change ink cartridges- much improved over the older models, Although it took some adjusting to the front loader paper..." Read more
"...The printing itself is very crisp and clean as you would expect from a Canon printer...." Read more
"...I always like the Cannon technology because the ink never dry out. I can print once a week or once a month, and the color photo comes out good...." Read more
"...I personally love how big it is. Of course the printing function is awesome, scanning is great...." Read more
Customers like the performance of the printer. They mention that it functions amazing, the scanner and copier work great, and the fax works great. They also say that the printer has tons of features and can print from their laptop and iPad.
"...It was easy to install and understand its operation, The copier is as good as any one printer I have used- and this is my third Canon model...." Read more
"...Download, unarchive, run install.sh, and the scanner works like a charm (in Ubuntu anyway)...." Read more
"This arrived super quickly, it was easy to install and functioned amazing...." Read more
"...The setup on a PC with Windows 8 still is not working! Instructions not clear. Essentially a download setup that is not user friendly...." Read more
Customers like the value of the printer. They say it is a great product for the price, and the ink has sustainable prices for future purchases. Overall, customers find it to be a solid product for its price.
"...As of this writing the MX472 seems worth the price and I have been very pleased with it." Read more
"...All in all it's a very good product for a very reasonable price." Read more
"...more colors; I bought this during a Black Friday sale, so the price was right...." Read more
"...great printer for value, can fax, scan and do anything u need. can also do duplex, but it appears manual which is always more time consuming...." Read more
Customers are satisfied with the color of the printer. They mention that the color photos come out good, beautiful, and crisp. The color copies are excellent, and the draft black ink copies are super fast. The paper prints and photo prints are both great and easy to use. The scanner is beautiful and comes with Creative Park Premium software. Overall, most are happy with the quality of the photos and the scanner.
"...Color photo reproduction is the same as far as the fidelity of the copied print but this simply means that quality is high as in the previous models...." Read more
"...Scans are very FAST compared to my old HP printer. The scanned images are very good.The Fax works as intended...." Read more
"...I can print once a week or once a month, and the color photo comes out good. No head cleaning and test printing...." Read more
"...buying printer paper and photo paper, this printer can print out photos like a beauty...." Read more
Customers are mixed about the ease of use of the printer. Some mention that it works great and is extremely easy to set up, while others say that the instructions are not easy to follow and have had problems setting it up. The included software is a little tricky to learn and the instructions, which are basically pictures, are frustrating.
"...The printer came excellently packed and on time. It was easy to install and understand its operation, The copier is as good as any one printer I..." Read more
"...The setup is OK. But it's a pain in the ass for doing anything on a two line screen...." Read more
"...The Fax works as intended.The included software is a little tricky to learn, and isn't spectacular, but it is functional...." Read more
"This arrived super quickly, it was easy to install and functioned amazing...." Read more
Customers are mixed about the wireless connectivity of the printer. Some mention that the wireless capability is super helpful, and the unit comes with a bar code scanner. However, others say that it constantly unassociates their internet connection and that setting up wireless connection is complicated.
"...do have remote UI, meaning it has a web server and you can connect using any browser...." Read more
"...I know others have complained that the wireless setup was really difficult, I didn't have that much trouble...." Read more
"...The wireless capability is super helpful, and the unit comes with a bar code scanner which installs and app on your phone or tablet so you can print..." Read more
"...The caller hears a very shrill, loud screeeeeech, and then the call is disconnected. The illustrated "Instruction Manual" is a joke...." Read more
Customers are mixed about the scanning feature of the printer. Some mention that they love the scanning function, saying it's much easier than their old printer. They also like the automatic scanning feeder. However, others say that it'll take forever to scan and that the USB cable is not provided.
"...Double sided scanning is a bit of hassle if you need that. You scan twice and have two documents for the front and back...." Read more
"...The wireless capability is super helpful, and the unit comes with a bar code scanner which installs and app on your phone or tablet so you can print..." Read more
"...The scan program is different but in a good way since it puts the scans on the hard drive and not in the program itself...." Read more
"...pairs of needle-nose pliers; losing wireless connection; misalignment; slow; devours ink; display impossible to read unless you stand directly over..." Read more
Customers are dissatisfied with the size of the printer. They mention it's very big, takes up more front space, and is a little bulky. The software package is also large in size. The printer wouldn't fit on their shelf and does not hold much paper. It has a much shorter extension tray than many other Canon models, making the printed page top-heavy and tumbles down.
"This thing is huge.It takes up 1.5 x 1.5 feet of desk space (without the paper tray being open)...." Read more
"...The out tray is smaller but there is a flimsy extension that rotates out to catch a full size letter paper sticking out of the printer front...." Read more
"...are on par with what I get using Sam's Club photo printers, and pefectly sufficient for my family photo albums...." Read more
"...Size: It is pretty big, but about the size you would expect from an all in one...." Read more
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The setup is OK. But it's a pain in the ass for doing anything on a two line screen. For anything with an IP address, they should put in a web server so you can talk to the printer via your browser - as in all the routers and my entry level residential IP phone. You can setup wifi quickly via WPS if your router supports it (now they should all do). But there is increased security risk. Some printers have web interface but still you have to setup wifi if you never connect it to anything via usb. To be fair, I don't think you need to use the setup on the printer if you have Windows. I don't.
I was wrong again as the printer do have remote UI, meaning it has a web server and you can connect using any browser. Cannon gives you the full manual but only in Windows (exe) and Mac formats. Hard luck for Android/Linux/ChromeOS users. I never even bother to see if I can see anything on the CD. The web manual is generic and does not have enough depth to even mention remote UI. Anyway there's not much use other than knowing the status of the printer and the amount of color left. But you never get that in Linux before and you have to manage using the Apple web interface previously.
Ubuntu 14 detects the wifi printer and install driver for it! That's a change. I bought this printer because Cannon Asia provide drivers for Linux. And I checked they have drivers for this before I click the buy button. I don't even need to download myself.
Generic ink is one thing I check before I decide on printers. But I'm giving up. It takes a while for generic ink manufacturers to catch up with protection schemes, and it's increasing hard. In my last Cannon, I have to trick the printer with control-alt-delete like sequence to keep printing, and have to put up with low ink warning light all the time.
Setting up Google Cloud print is actually easier than pairing a device with netflix. Because the printer actually print out the code for you to type in the computer. In one stroke, Google wipe out printer driver problems for the world who doesn't use windows. There are enough Androids and Chromebooks that printer manufacturers have to support it. Then, the absence of linux drivers isn't a problem anymore. You can always print via the cloud one way or the other. Now Ubuntu/Linux supports Google Cloud Print too so no more drivers.
Scanning is totally different. Google announced, but still havenot come up with, cloud scan API. But Canon has an official scan driver called Scangearmp for linux. For some reasons it has been available only from Canon Asia. Download, unarchive, run install.sh, and the scanner works like a charm (in Ubuntu anyway). Stupid me I never know that they have a simple command called scangearmp that brings up a GUI and then you can scan away in whatever setting. If you select ADF then the document you put on the feeder will scan into a single pdf file. My dream machine. But who knows ADF means automatic document feeder? The only Ubuntu package I know that use scangear is Gimp, the picture editor. This is what I have been using for scanning since two Canon's ago.
It's a hassle to put document on the feeder and then start the scan back in the computer. They should have a button on the printer like a photo copy button to do it locally without the computer involvement. They did have this feature and you need to insert a USB thumb drive into the printer. But there is one better. Again in the generic manual you wouldn't notice that they have a scan to Android feature. You install the Cannon scan app. It will detect the printer. You can set simple things such as OCR vs Print, photo vs document and then scan away. Then the multipage pdf will go to your phone memory! It's way better than a USB drive. From the phone you can share it in dozens of Android ways and of course download the pdf when you are charging the phone via the PC next time.
Double sided scanning is a bit of hassle if you need that. You scan twice and have two documents for the front and back. The problem is that you have to reverse the page order of the back document, and then put the odd and even pages together into a complete document. For a few pages it's trivial with many pdf software. For long documents there are linux software to do all that, and most likely that they can be scripted into a single command, able to run from the GUI file manager.
Fax still exist because it has legal status. If other than my lawyer and my bank ask me to fax them, I'll be nuts. My VoIP provider receive my fax and email to me free. My provider doesn't support fax over IP. But there are online fax services and they will charge you like $10 per month or $1 per page to grab the money and run before fax extinct. But all is not lost. Being able to scan a document make it a pleasure to fax even if you need 3rd party. Also, you can appreciate the images first before you send it to the other end. If you really need faxing all of a sudden, a trip to Kinko or one month of online fax service is about the price of an analog phone adaptor for VoIP. For the same reason, last time I faxed I brought a USB fax modem!
The feeding is pretty good so far. The machine is pretty big compared to desktop photo printers. It's the size of entry level laser printers. It has to be this size so a document goes in and come out in the same page order. When you print a document, it comes out in the right page order. Also you have to open the trays all the time to print. Paper tray is horizontal and a letter paper sticks 1/3 out of the printer front. The out tray is smaller but there is a flimsy extension that rotates out to catch a full size letter paper sticking out of the printer front. This is absolutely not safe for kids. You need a safe space of one printer size plus the footprint of a letter paper in front of it.
I have been dreaming for this machine for decades. I'm basically a paperless man but the whole world seems to be against it. All people make documents on the computer but they will only give you a paper copy. The photo copier is always on the hot security zone of a company. The scanner is worse and fax is worst. I'm such a dangerous man that one of my ex-boss decided not to buy the page feeder option when he signed off for the scanner. I could use a fax machine but it's slow and the quality is not guaranteed so that you have to keep the original anyway. Scanning one page at a time really isn't feasible to go all paperless and organize all documents on the computer. Of course I can get one of these document scanner long ago but the cost, speed or quality don't justify it. Now that it's the price of ink cartridges, it signals to me that maybe we are all going paperless soon, or that the fax is dying fast.
2nd, 3rd generation digital camcorders using tapes have VHS to digital converter input. Then they don't have that anymore as all the VHS home movies in the world are converted or left in the garage. Then there's not even digital tapes. For a while Canon has a scanner that can scan films! Now you can't find that any more as people goes all digital for photos now.
The LCD menu screen is very small and hard to read.
Setup was very straightforward. I only had one small problem getting it to connect with my wireless router. The instructions said to hold the WPS button for several seconds, and on my router that resets it to default. Not what I wanted at all. Pressing then releasing the button was all that I had to do.
The printing itself is very crisp and clean as you would expect from a Canon printer. You will want to order replacement ink cartridges soon, as it comes with starter (not a lot of ink) cartridges, like most every other printer.
Scans are very FAST compared to my old HP printer. The scanned images are very good.
The Fax works as intended.
The included software is a little tricky to learn, and isn't spectacular, but it is functional.
I have successfully used re-manufactured (refilled) cartridges. Although there is a trick to using them. After you install one, the machine will tell you the cartridge is "low ink". After a few pages it says it's out of ink and the warning light comes on. (Do NOT Cancel your Print Job!) Press and hold the Red "Stop" button for about 5 seconds and the warning light will turn off. The display will then show "unknown ink volume" or something similar. You are now good to print until the cartridge actually runs out of ink.
All in all it's a very good product for a very reasonable price.
I didn't use the enclosed CD (I never do, because it usually loads other software that I don't want), but downloaded the printer driver and software from canon dot USA dot com. You can Google search PIXMA MX472, go to the Canon website (do not use other websites!), and select printer driver and software.
The only problem with set up was establishing a wireless connection. Since my office is on the far end of the house away from the router, I had to take the printer and plug it in closer to my router so it wound find it. Then I unplugged it, took it back to my office, ran the wireless connection steps and, voila!, the wireless connection was made. The instructions are basically pictures, so you will want to know that when it asks for your wireless password, if it contains numbers, you have to press the * (star) key to change "a" to "1," then you can enter the numbers. Otherwise set up was fairly straightforward. The fax setup was especially easy when compared to the earlier PIXMA printer models.
I needed the printer ASAP and paid the extra $20 for 2-day shipping, and it arrived early in the day on day 2, just as promised. The color copies are excellent, the draft black ink copies are super fast and also very good. I highly recommend this printer.